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Prof. Dharun Kasilingam

Dharun Kasilingam

Assistant Professor (Grade I)
Marketing Management

dharun[at]iimk[dot]ac[dot]in

Dr. Dharun Kasilingam is an Assistant Professor of Marketing (Digital, Analytics, & Automation) and the Chairperson – Accreditations & Rankings at the Indian Institute of Management Kozhikode. He holds a Master’s in Industrial Engineering and a Ph.D. in Marketing and Analytics, and was the youngest recipient of a Ph.D. from NIT Trichy, earning his doctorate at the age of 25.

Recognized among the Top 2% Scientists in the world (2025) by Elsevier and Stanford University, his research primarily focuses on the intersection of Technology and Consumer Behavior and Unstructured Data Analytics. He has published extensively in leading international journals, including the Journal of Strategic Marketing, Journal of Brand Management, Journal of Retailing and Consumer Services, International Journal of Consumer Studies, Technology in Society, and Journal of Consumer Behavior, among others. His research has garnered over 2,600 global citations, with his papers in the Journal of Retailing and Consumer Services and Technology in Society featuring among the most cited articles on the journals’ home pages.

As Chairperson of Accreditation and Ranking, he has successfully re-accredited IIM Kozhikode with AMBA and EQUIS for the maximum achievable 5-year term, leads the AACSB Initial Accreditation process, and strategically manages institutional performance across global ranking frameworks such as NIRF, FT, QS, and THE, driving the institute’s global visibility and continuous excellence.

He has also designed and directed Management Development Programmes (MDPs) in Digital Marketing, Marketing Analytics, Digital Transformation, and General Management for leading organizations, including Publicis Groupe, The Advertising Club, Mankind Pharma, Defence Forces – India, Salesforce, ICICI, ONGC, Petronet, Cogizant, and the Department of Personnel and Training – Government of India.


Academic Positions


Assistant Professor – Marketing (Digital, Analytics & Automation), Indian Institute of Management, Kozhikode, Jun 2022 - Present

Assistant Professor & Area Leader – Digital Platform & Strategies, Specialization Leader – Marketing Analytics, MICA Ahmedabad, May 2019 - Jun 2022

Assistant Professor, Alliance School of Business Bangalore, July 2018 to April 2019

Teaching


Marketing Analytics: Tools and Techniques for Decision Making and Automation

Digital Marketing

Marketing Automation and Agentinc Systems

Marketing Research

Business Models for the Digital Economy

 

Training


Business Management Program for Defence Personnel (Army, Navy, and Airforce) – July to December 2023

Design Thinking and Creativity for Women Leaders of Salesforce (2 Days) – August 2023

Accelerated Senior Management Development Program for Mankind Pharma (5 Days) – January 2023

Digital Marketing Training for Entry and Mid-Level Executives of Publicis Groupe (9 months) – October 2021 to March 2022

Marketing Analytics Training for The Advertising Club (6 months) – January 2021

Significant Publications


Jublee, D. I., Kasilingam, D., & Stephen, G. (2023). Investigating the impact of brand vs cause interaction on cause related advertisements. Journal of Retailing and Consumer Services, 75, 103524.

Gopinath, K., & Kasilingam, D. (2023). Antecedents of intention to use chatbots in service encounters: A meta analytic review. International Journal of Consumer Studies.

Sv, P., Kasilingam, D., Lohia, R., Bhatia, R., Chakraborty, C., Ahmed, S. K., & Dhama, K. (2023). Understanding the emotions of Syrians and Turks towards the 2023 earthquake using Natural Language Processing techniques: crucial for mental health professionals in treating patients. Asian Journal of Psychiatry, 85, e103590-e103590.

Kasilingam, D., & Ajitha, S. (2022). Storytelling in advertisements: understanding the effect of humor and drama on the attitude toward brands. Journal of Brand Management, 1-22.

Trivedi, J., Kasilingam, D., Arora, P., & Soni, S. (2022). The effect of augmented reality in mobile applications on consumers' online impulse purchase intention: The mediating role of perceived value. Journal of Consumer Behaviour.

Kasilingam, D., & Krishna, R. (2021). Understanding the adoption and willingness to pay for internet of things services. International Journal of Consumer Studies.

Kasilingam, D., Sathiya Prabhakaran, S. P., Rajendran, D. K., Rajagopal, V., Santhosh Kumar, T., & Soundararaj, A. (2021). Predicting COVID-19 Growth using Machine Learning. Transboundary and Emerging Diseases, 68, 1001-1018.

Kasilingam, D. L. (2020). Understanding the attitude and intention to use smartphone chatbots for shopping. Technology in Society, 62, 101280.

Rajendran, D. K., Rajagopal, V., Alagumanian, S., Santhosh Kumar, T., Sathiya Prabhakaran, S., & Kasilingam, D. (2020). Systematic literature review on novel corona virus SARS-CoV-2: a threat to human era. Virusdisease, 31, 161-173.

Thamaraiselvan, N., Arul, S. T., & Kasilingam, D. (2019). Understanding the intention to use self service technologies in the airline industry. International Journal of Services, Economics and Management, 10, 89-109.

Natarajan, T., Balasubramanian, S. A., & Kasilingam, D. L. (2018). The moderating role of device type and age of users on the intention to use mobile shopping applications. Technology in Society, 53, 79-90.

Natarajan, T., Jublee, D. I., Kasilingam, D. L., & Stephen, G. (2018). The moderating role of social themes in cause-related marketing advertisements. International Review on Public and Nonprofit Marketing, 15, 433-454.

Natarajan, T., Balasubramaniam, S. A., Stephen, G., Jublee, D. I., & Kasilingam, D. L. (2018). The influence of audience characteristics on the effectiveness of brand placement memory. Journal of Retailing and Consumer Services, 44, 134-149.

Natarajan, T., Balasubramanian, S. A., & Kasilingam, D. L. (2017). Understanding the intention to use mobile shopping applications and its influence on price sensitivity. Journal of Retailing and Consumer Services, 37, 8-22

Research Areas


Technology and Consumer Behavior

Unstructured Data Analytics

Recent Consulting / Other Assignments


Media Mix Model for GroupM – January 2021

Marketing Analytics for Mega We Care – July 2022 


Indian Institute of Management Kozhikode

IIMK Campus P. O, Kozhikode, Kerala, India,
PIN - 673 570

Phone
+91-495-2809100
Fax
+91-495-2803010-11
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  • Last Updated on :25-09-2026